SHIPPING & DELIVERY
We endeavour to dispatch your order on the next working day following receipt of cleared payment. If for some reason we cannot meet these time frames due to an item being temporarily out of stock we will advise you via email as soon as possible.
If your order is required urgently please either email us at Rebekah@theeventgirl.co.nz or phone us on 027 4476162 and we will do our best to meet your time frames, we are happy to arrange an urgent courier if required.
Orders are delivered via Pass the Parcel who all offer a fast and reliable service within New Zealand. A signature is required upon delivery unless otherwise specified by you at checkout; you can request to have your parcel left in the letterbox or at your front door in the special instructions box.
*** Please provide a physical address as couriers will not deliver to a P O Box ***
New Zealand delivery costs are as follows:
Orders up to $100: $8 Nationwide
Orders over $100 FREE Delivery
Delivery time frames once your order has been dispatched are as follows:
North Island Overnight -1 day
South Island 1 – 2 days
North Island Rural 2 – 4 days
South Island Rural 3 – 5 days
We love our rural customers and don’t feel you should be charged extra for being on rural delivery. However please ensure you include rural delivery in your address details so we can ticket your parcel properly – otherwise there may be delays and we may be charged penalties for under ticketing.
We can easily arrange delivery to just about anywhere around the world. Please email Rebekah@theeventgirl.co.nz for a shipping quote.
Please note that glassware products, especially milk bottles and drinks dispensers, are heavy to ship internationally. However we do not charge GST (15%) on orders shipped overseas so this can offset the shipping cost.
Please be aware that your order may be subject to local Customs duties and/or sales taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charges are your responsibility are not included in our shipping quote. We do not accept returns if you decide not to accept a delivery due to these additional costs.
Pick Up Option:
You are more than welcome to pick your purchase up from us in person. When checking out, click the “pickup” option and make contact with us after your order has been confirmed to arrange a suitable time to pick up. We are based in Tokoroa, South Waikato
If you would like to purchase one of our small items that may fit in a courier satchel or envelope, please contact us directly and we can arrange a cheaper shipping or postal option for you.
Please contact us at Rebekah@theeventgirl.co.nz if you have any questions.